Ok. Finally!!! my wheelchair has been repaired!!!
The batteries were still under manufacture's warranty (for another day) so the Scooter Store replaced the batteries(even though I believe there was nothing wrong with them but at least they are new n fresh), the service man checked everything and agreed with me the Charger for the chair was defective so he replaced that too... The wheelchair is now charging-up and should be ready for use later on today(but might let charge overnite)... So I can use it to see my counselor tomorrow... YaY :-)
I find it interesting that according to my insurance the repair approval is still in the appeal process and they have not told the Scooter Store to do any repairs yet but to do a full check on the chair and then report to my insurance(Amerigroup) what is wrong with the chair so they can make their decision about the appeal/repairs...
I think the (not sure about this but) Scooter Store decided since they want to finish there dealing with Amerigroup they would replace the batteries which had a day or two left on it's warranty(so no cost there) and to just replace the charger themselves(costs about $150), I'm not sure about that... But would make sense so they can finally part ways and no long worry about future dealings with Amerigroup...
All I truly Know is the repair is Done, I'll be able to get out and about again... and even get to a few of my churches small group gatherings finally!!!
So even though it's been depressing and challenging dealing with Amerigroup, the Scooter Store and my Wheelchair I was finally blessed with it being finished!!!
Thanks Big Guy(God)...
Thanks for everyone's prayers n support!!!
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